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    Zurich, Switzerland

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    FAQs

    We work with the Swiss ring size standards. You can find important tips & tricks in our ring size help (here) or from our jewelry experts in our boutique in Zurich.

    Almost all of our rings are made in our own manufactory in Zurich (see Zurich Made note). We produce other designs (pavé) in a small family-run factory in Italy, which is known for its pavé setting art.

    On the respective product page you will find detailed information about the production times of each piece of jewellery.

    If you need it urgently, please write to us at bridal@gisellejewelry.com. We are happy to look at the possibilities individually.

    Of course. All engagement rings can be adjust by 1-2 sizes (up/down). A service that we offer free of charge.

    Unfortunately, we cannot adjust more than 2 sizes. A new production would be required at this point. (additional costs)

    We often see customers ordering/buying their engagement ring across the border to save money. Unfortunately, these customers later have no reference person to carry out a service, defect or repair. A ring which you will wear daily will needs a so-called maintenance (repair) over the years.

    We can only offer our service for jewelry from GISELLE.

    We don't compete on price, we compete on quality. Our diamonds have a very competitive mark-up. The difference in price is mainly in the manufacturing costs of the ring. We are a Swiss company, our manufactory is in Zurich, the rings are made by hand and we are proud to pay fair wages to our well-trained employees. In return, you will receive high-quality craftsmanship, excellent service and customer support from us.

    Yes, we offer payment by installments for your engagement ring.

    From an order value of 3000.-, we offer our customers flexible installment payments via the provider MFGroup. You can buy and wear your engagement ring right away, but you don't have to pay the bill in full right away.